Privacy Policy

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This Privacy Policy describes how Hourglass Lab, LLC ("we," "us," or "our") collects, uses, and shares personal information when you use our website [hourglasslab.online] (the "Site").

Information We Collect

• Personal Information: When you visit the Site, we may collect certain personal information, such as your name, email address, postal address, phone number, and payment information. We collect this information when you voluntarily provide it to us, such as when you register for an account, make a purchase, or subscribe to our newsletter.

• Automatically Collected Information: We may also automatically collect certain information about your device and usage of the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This information is collected using cookies, web beacons, and similar technologies.

Use of Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve the Site;

• Process transactions and fulfill orders;

• Send you administrative and promotional communications;

• Respond to your comments, questions, and requests; and

• Monitor and analyze trends, usage, and activities on the Site.

Sharing of Information

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, email delivery, and data analysis. These service providers are authorized to use your personal information only as necessary to provide services to us.

We may also share your personal information in the following circumstances:

• With your consent;

• To comply with legal obligations;

• To protect and defend our rights and property; and

• In connection with a business transaction, such as a merger, acquisition, or sale of assets.

Your Choices

You may opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly. Please note that even if you opt-out, you may still receive administrative communications from us.

Data Security

We take reasonable measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a revised version of this Privacy Policy on the Site. Your continued use of the Site following the posting of the revised Privacy Policy will constitute your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at terms@hourglasslab.online .